Tn Nursery Reviews

Based on 20 customer reviews and online research, tnnursery.net has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Tn Nursery.

1.0 / 5.0

20 Reviews

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1 Star(20)

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Customer Reviews (20)

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Constance Holland
Posted on 06/16/2021
Rip off

They charged me for 15 large ferns, mulberry tree, 4 spruce trees, pine tree, and 5 viburnum in Nov. 2020. All were supposed to be delivered LIVE and 3-4 feet tall for LIVE trees. I received a 2.5 foot dead pine or fern like plant, twice, in a brown box, spring 2021--not packed to survive nor could I revive it. Because they sent two boxes to ship the dead one twice, they claimed I got my entire order. It cost me over $250 to receive one dead plant. BEWARE.

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Shelly Terry
Posted on 06/15/2021
DO NOT PURCHASE -- dead plants, will not honor refund policy

I purchased $160 of creeping phlox which arrived dead. I notified them, and they said it only looked dead and to plant anyway. They said they would issue a refund if it did not come back. It did not. I sent pictures. I sent many emails. I was continually told a refund was coming, and then they stopped answering. There's no way to get a refund from your credit card company once a year has gone by. Bogus promises, terrible customer service, dead plants.

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Ricky Ferguson
Posted on 06/10/2021
Warning- Negligent. Unprofessional, Rip Offs

We got total games and run-around from Tennessee Wholesale Nursery after they sent us the wrong plants along with completely rotten plants. They played games with us and made us jump through hoops for a whole month after we spent several hundred dollars with them - and they refused us any refund or to replace the mislabelled and dead plants. I have several decades of experience as a professional native plant specialist and worked for several major botanical gardens and native plant conservation organizations. These people are the worst around.

After spending hundreds of dollars, we have nothing to show for it. They clearly take advantage of out-of-state buyers. This is a disreputable business and a total rip off/

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Harold Holland
Posted on 05/29/2021
75 Trees, All dead!

I had 75 cedars delivered for fall 2020, I planted properly, staked, watered, etc. In a matter of days they were all turning brown and all 75 died. I sent pics early when they were dying, I emailed them back in spring and they replied they would all have to be returned for store credit. I had my wife take them for shipping they said I would be cheaper to drive them back than ship them, not possible. Very disappointed and am out several hundred dollars. I should have read all the reviews first so I could have saved my $585.00!

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Katrina Bates
Posted on 05/27/2021
Received dead plants and no refund

Received dead plants, not even one woke up. Used rich soil and planted by instruction I found in internet. There Was no instructions from nursery how to plant. Customer service just said that they are sorry, promised that they will resolve an issue and did nothing. Better pay more and get quality products somewhere more reliable.

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Clara Duncan
Posted on 05/25/2021
THE WORST

Absolutely the worst company to work with. I can not express enough how much you need to AVOID doing business with this company at all cost. Poor customer service, poor product and poor resolution. If I could give them a negative score I would a one star is to generous

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Lesa Jackson
Posted on 05/22/2021
No Integrity

I purchased blueberry plants that I received in a dormant state as was to be expected, after planting not a single plant showed any sign of life ( the blueberry plants that I planted at the same time in the same way from another company where growing and coming out of dormancy successfully) I contacted
Tennessee Wholesale Nursery and was told I had to let them know within 24 hours of receiving the plants for the warranty to be any good. I explained that I did and was told the plants where fine and to keep an eye on them. Bottom line they do not stand behind their product and they are running a scam operation. One star because I had to choose something, it should be a 0

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Raymond Gomez
Posted on 05/21/2021
SENDS DEAD TREES! BUYER BEWARE!

This company ships dead trees. Tells you they are "dormant" and instructs you to plant them even though they're dried out and have no root growth. Then after spring comes they think it's too late to complain.
THEY WANT YOU TO PAY SHIPPING TO RETURN DEAD TREES AND THEY DO NOT GIVE REFUNDS. DEAL WITH THEM IF YOU WANT TO PAY HUNDREDS OF DOLLARS FOR DEAD TREES.
Have photo... it won't upload.

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Louise Patterson
Posted on 05/09/2021
Unhappy customer

I have ordered 4 pine trees 2 pitch pine and 2 short leaf pine back in March. Open box and trees where wilted and dry there where no moss are any kind of packing to keep roots moist. Said the trees where in dormant stage but had new growth. They where shipped to late in season I believe. I planned them and a week later they were dead all 4 of them. I will not recommend to anyone or will I ever order though them again

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Seth Hughes
Posted on 05/07/2021
Ridiculous Business, Garbage Products, & Zero Customer Service

This company is a fraud. I purchased 3 pine trees from them, and all arrived sick and were dead within one month. They do not offer refunds, but said they would give me $3 off and free shipping on my next order. Gee, a whole $3 off after wasting more than $100 on their garbage?

And they don't even package bare root plants with wet newspaper, soil, or hydrogel. So the roots were all bone dry after being sent across the country. No wonder they all died. Total rip-off. And they refuse to answer their phone. Go ahead, just try to talk to someone before you order.

Bottom line: Avoid Tennessee Wholesale Nursey unless you want to be treated like garbage and prefer dead plants and trees to healthy ones. Absolute garbage.

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Stella Lawrence
Posted on 05/06/2021
Pathetic

This place is a joke. 100%. If I could give the zero stars I would. If you wanna be ripped off then by all means, shop here. Took them 6 weeks to ship & The trees were dead and broke in half when I received them. TN nursery after numerous emails finally messaged me back but only to tell me I'm screwed. They don't refund money! Wow. They suck! $180 down the toilet.

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June Torres
Posted on 04/14/2021
Plant died, warranty is a joke

I ordered three plants, planted and cared for per instructions. The tree did not make it. The two others are barely alive, no buds in them and won't likely survive. They say I have to send them back at my own expense, but only after they have had opportunity to work with me for 7 days. They won't work with me, just give me the run around. Total scam.

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